Fast & Friendly IT Support & Solutions for Businesses

Here to give your team peace-of-mind, confidence & agility. Supporting companies in Reading, Winnersh, Wokingham, Bracknell and beyond.

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Award Winning Business IT Support

If you're looking for more than just basic IT support Services for your business, you've found the right partner. We work as an outsourced IT department, providing friendly and efficient daily support for your staff, fixed-price proactive monitoring of all your devices, and, because we get to know your business and staff, we can provide the consultancy and guidance to help you flourish.


Based in Winnersh (just outside Reading), we support a wide range of clients across the UK within Healthcare, Charities, Transport & Travel, Offices, Accountants, Property Developers, Manufacturing and many more industries...

IT Services
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Berkshire’s Award Winning Business IT Support Provider

If you’re looking for more than just basic IT support for your business, you’ve found the right partner. We work as an outsourced IT department, providing friendly and efficient daily support for your staff, fixed-price proactive monitoring of all your devices, and, because we get to know your business and staff, we can provide the consultancy and guidance to help you flourish.


We support Healthcare, Charities, Transport & Travel, Offices, Accountants, Property Developers, Manufacturers and more.

What We Do

Our IT Services

We offer a full range of business IT support and services, from desktop and server management up to network design and cybersecurity assistance. Our team can become your entire IT resource, or we can work alongside your existing team to add additional skills to your IT department.

Our 1-Fix commitment:

  • Offer high-quality IT & customer support
  • Back our work with a 3-month guarantee
  • Make smart recommendations for your business
  • Always arrive on-time
  • Keep your IT protected proactively
  • Speak in plain English - no geek speak here!
About Us
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OUR CLIENTS

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Latest News

Image of words relating to VoIP with the word 'VOIP' bold in red large letters

How does VoIP work?

By Josh Eyre • 16 Oct, 2024
Voice over Internet Protocol (VoIP) is a technology that allows voice communication and multimedia sessions (such as video calls) to be transmitted over the internet, instead of using traditional telephone lines. In this blog, we will cover how it works.
Photo of People on the phone with headsets in an office

What is a VoIP business phone system?

By Josh Eyre • 04 Oct, 2024
A VoIP business phone system is a communication solution that allows businesses to make and receive calls over the internet, rather than using traditional landlines. It offers a wide range of advanced features that are specifically designed for business use, making it more flexible, cost-effective and compared to traditional phone systems.
Photo of 1-Fix employees smiling at someone with their back towards the camera.

What are Managed IT Services?

By Josh Eyre • 03 Oct, 2024
Managed IT Services are a comprehensive suite of services provided by external IT specialists to manage and support an organisation's technology infrastructure. These services include everything from network management and cybersecurity to data backup and recovery, allowing businesses to focus on their core activities while ensuring their IT systems run smoothly and efficiently.
Photo of a phone handset with a headset resting on it. VoIP symbols surround the phone.

Are VoIP phone systems reliable?

By Josh Eyre • 01 Oct, 2024
Although the PTSN switch-off has been delayed until January 2027, more businesses are starting to move their phone systems to VoIP now to improve their businesses. In this blog post, we will cover is VoIP phone systems are reliable and how to increase reliability of VoIP systems.
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Is it Important to Refresh Your Computers?

By Craig Atkins • 30 Sep, 2024
In this blog post we answer one of our most commonly asked questions - Is it important to refresh your computers?
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Why Your Business Should Choose Windows Pro Over Windows Home

By Lee Dugdale • 23 Sep, 2024
When discussing tech refreshes with my IT support clients, I often get asked why we recommend buying Windows Pro software over Windows Home. In this blog post, I'll go through the benefits of choosing Pro over Home.
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