Announcing 1-Comm, our answer to telecoms frustrations

Craig Atkins • July 15, 2021

Are you fed up with sub-standard service from your telecoms providers?

We certainly are!
In the last few months we've been dealing with various suppliers on behalf of our own clients and the overall feeling we have come away with is that getting issues resolved is like walking through a treacle filled lake, with flippers on, and your legs tied together. It's really not fun, and not funny either when having no internet or communications is affecting your ability to talk and transact with your own customers.


A few of our IT support clients have been asking us "We love your support team and commitment to customer service. Why don't you guys do your own telecoms package?" which made us think... yeah, we could do that.


So without further ado, I'm pleased to announce the launch of 1-Comm, the broadband and telephony service from 1-Fix!

1-Comm from 1-Fix Limited

What will 1-Comm do differently? Paragraph

The primary difference between ourselves and the larger communications companies is our attitude and commitment to customer satisfaction. 1-Comm clients will work with our excellent team of support engineers to ensure smooth installations, fast problem resolution, and on those times when things don't go right we'll go the extra mile to get you working - for example by providing emergency 4G connectivity and a loan router should you have persistent issues with your service.


We're taking the treacle filled lake, draining it and filling it with glacier water - plus giving you a pair of water-skis and a speedboat to get across it smoothly and in record time.


The products and services we'll be offering under 1-Comm are:


Connectivity

  • Broadband lines (for the techies: ADSL, FTTC)
  • Fibre to the premises (FTTP)
  • Ethernet / Leased Line circuits
  • MPLS


Telephony


  • VoIP services (cloud hosted phone system)
  • Microsoft Teams Calling (Business Voice / Direct Routing)
  • Analogue lines
  • Call billing


If you're out of contract on your current telephony or internet connectivity and would like to sample what a boutique, service-first telecoms company is like, please get in touch as we'd love to get you across the lake to join us!

Join Our Mailing List

All sign-ups are handled inline with our privacy policy and can unsubscribe at any time.

IT Support Services
Cybersecurity Deep-Dive
IT Cloud Migration Service

Recent Blogs

Cyber Essentials Logo on a dark background
By Craig Atkins April 17, 2025
Cyber Essentials 101: what every business needs to know. Thursday 8th May, 2pm
The words 'Comms Business Awards' in large letters with blue and black background
By Jess Dugdale April 16, 2025
We’re absolutely delighted to share that our Client Manager, Lee , has been shortlisted for the Hidden Hero Award at the Comms Business Awards – and we couldn’t be prouder!
Photo of the 1-Fix team stood in a line smiling at the camera
By Jess Dugdale April 8, 2025
We've moved! 1-Fix is now based in Bracknell, Berkshire - Your trusted IT support partner in the Thames Valley
Image of a gravestone with the writing 'Windows 10 2015-2025'
By Craig Atkins April 1, 2025
As we approach October 2025, the end of life for Windows 10 is just around the corner. For many businesses, this coincides with the start of a new budget cycle in April, making it the perfect time to consider upgrading to Windows 11. In this blog post, we'll explore the benefits of making the switch early and how it can positively impact your business.
By Craig Atkins February 25, 2025
Multi-Factor Authentication (also known as 2-Factor authentication, 2FA and MFA) has become a widely adopted seucirty measure to protect business' data. However, it's becoming more apparent just how easy it may be for hackers to get around it.
Image of a keyboard with a padlock on top
By Lee Dugdale-Shutts February 10, 2025
Data loss can occur due to various reasons, including hardware failures, cyberattacks, natural disasters, and human error. To protect your business from these risks, it's crucial to implement a strong data backup and security strategy.
Show More