Let’s make IT simple.

Tell us what you need and we’ll tailor a quote that fits your business perfectly. No jargon and always no pressure.

Getting a quote from 1-Fix takes less than two minutes. Just fill in a few details, let us know what you're interested in, and one of our team will come back to you quickly with clear, straightforward pricing.

We work with businesses of all sizes across the Thames Valley, so whether you have five employees or five hundred, we'll put together something that makes sense for you.

What is included in the quote?

A written proposal setting out the scope, what is covered, what is not, the response times and the monthly cost in the same document.

How long does it take to get a proposal?

Usually within a few working days of an initial conversation. If your systems are complex enough to need a closer look first, we will tell you that up front rather than producing a number we would have to revise.

Do you need access to our systems before quoting?

No. An initial quote comes from a conversation about your size, your systems and what you need. A closer technical review happens later, with your agreement, and only if it is needed to firm up the detail.

Is there any obligation?

None. A quote is a quote.

What happens after we accept?

We document what you have, agree a transition plan with you and your existing provider if you have one, take over monitoring and security first, then move the helpdesk once everything is in place.

What Happens After You Submit?

We know that reaching out to a new IT provider can feel like a big step, so we've made the process as straightforward as possible. Here's what to expect once you hit send.

One of our team will review your enquiry and get back to you, usually within one business day. We'll have a short, no-obligation conversation to understand your setup, your goals, and any specific pain points you're dealing with. From there, we'll put together a tailored proposal that clearly sets out what we'd do, how we'd do it, and what it would cost. No confusing small print and no pushy sales tactics.

If you decide 1-Fix is the right fit, onboarding is smooth and well-managed. If you're not ready yet, that's absolutely fine too. We're here when you need us.