What our clients say

Over the years we’ve worked with numerous clients to assist them with various aspects of their IT requirements. From charities to luxury travel, we’ve applied our skills and technical knowledge to improve the security, reliability and management of their systems. You can read about some of the clients we’ve helped below.

It's a pleasure dealing with 1-Fix, they are very responsive to our requests, and have helped us enhance our IT infrastructure. Helpdesk tickets are efficiently dealt with, and our end-users are regularly updated with progress. 1-Fix keep us informed of new and relevant technologies. We also have regular and useful account management review catch-ups. Their recent security events have also been really informative. Keep up the excellent work!

Mark Price, Reading Buses

First rate service with a wealth of knowledge and experience. We are a £25M company who rely on Microsoft 365 product suites and infrastructure and 1-Fix support us with this on their network architecture. . Like any system and platform we have issues from time to time and the measure of a good support partner is always the speed of response and the speed of fix. 1-Fix excel in these areas with both Telephone support and now have installed a quick ticket option within our own Teams Software where by we can log and follow tickets.
Highly recommended in all areas of IT and Office solutions.

Stuart Ogden, Data Direct

1-Fix have been extremely helpful and competent in helping us to navigate through the minefield that is our IT network.

Jason Fuller, Tethys Energy

We are a local charity and have been with 1-Fix now for 10 years, we have had great service over these years. The team are always there when you need them no matter how big or small the IT issue. We would highly recommend.

Debbie Dye, Berkshire Youth

We highly recommend all of the team at 1-Fix, with no reservations.  As a childcare services provider, we needed to ensure confidential and secure access to our shared systems for our small office team and our clubs/preschool.  1-Fix made the transition from our old, unsupported system very easy and everybody we have dealt with has been friendly, professional and able to fix our issues. We have regular calls with our account manager, good access to information, we are kept up to date with any issues being resolved, and we feel in very safe hands with 1-Fix.  Thank you to the whole team.  We would highly recommend 1-Fix.

The Oaks Childcare Club

Always there to help on the phone or remotely. No fuss no drama, just getting thing fixed as required. Also great to get the security training and regular testing to keep us on our toes. Key part of our team world-wide.

Cliff Betton, Delphic HSE Solutions

1-Fix have been our IT support for many years, the team are helpful,  always on hand and we look forward to working with them for many years to come.

Beechleigh Promotions

Always always on the ball, very approachable no matter how big or small your issue may be and never do the team at 1-Fix make you feel as though "you should of known that". Being from the pre-computerised office generation, understanding PC terminology can be confusing but the 1-Fix team manage to understand my ramblings and patiently guide me remotely through the issue so I can see, understand & learn as I go along. A big thank you to you all - keep up the great work.

Stacey Barry, Ascot Residential Homes

Your people make the difference. Always understanding, always reactive and always supportive.

Tori Page-Morris, Delphic HSE Solutions

I get a very personal service from 1-fix, rather than the usual remote-worker disengaged attitude...dealing with real people !

Peter Cowan, SRS Works

You have established procedures which work like a charm. In your face, we have our reliable IT team in the cloud, which allows our engineers to concentrate on targeted LOB support, the two teams working side by side (hence, the "Dear Colleagues" greeting with which we start our requests to you). I was delighted by a few recent responses where 1-Fix team members just were there for us, taking over the issue, investigating, and providing us with the solutions. Thank you and keep up the good work!

Duologi

Handled all our questions really well, nothing ever seems too much and all the staff are friendly. Very good company to be a client of.

Ben Flanagan, Zanoo Consulting

You don't only do what we ask, but you also come up with solutions and better ways of handling/completing things. You're always helpful when we are looking/asking for advice!

Steven Tschache, Duologi

1-Fix have supported my organisation for many years. There when you need them, but always in the background ensuring our network, machines, and users perform without disruption.

David Tanner, Ascot Residential Homes