Blog Layout

Fashion Retailer BrandBQ Exposes Seven Million Customer Records

Leo Daniels • September 28, 2020

This is a subtitle for your new post

A European fashion retailer has become the latest big-name brand to expose personal data on millions of its customers after misconfiguring a cloud database.

Researchers at vpnMentor discovered the unencrypted Elasticsearch server on June 28 and parent company BrandBQ finally secured it around a month later, on August 20.

The Krakow-based retailer operates online and physical stores across Eastern Europe, in: Poland, Romania, Hungary, Bulgaria, Slovakia, Ukraine and the Czech Republic. Its main brands are Answear and WearMedicine.com.

Among the one billion entries in the exposed database, 6.7 million records related to online customers, with each entry featuring personally identifiable information (PII) including full names, email and home addresses, dates of birth, phone numbers and payment records (although not card details).

An additional 50,000 records relating to local contractors in certain jurisdictions included further information such as VAT numbers and purchase info. The database also contained logs of API calls from Answear’s mobile app, exposing PII on 500,000 users of the Android app and an unknown number who have downloaded the iOS version, vpnMentor claimed.

The exposed data could have provided cyber-criminals with a handy source of PII to launch convincing phishing attacks and identity fraud, it added.

“The same tactics could be used against the contractors exposed in the leak, and BrandBQ itself. A successful phishing campaign against a business can be absolutely devastating and challenging to overcome,” the firm explained in a blog post.

“Furthermore, it only takes a single employee with no education on cybercrime to click a link in an email that could infect a company’s entire network. With over 700 employees, this is a real risk for BrandBQ.”

Attackers could theoretically also have leveraged the data for corporate espionage and used “sensitive technical information” in the database to probe for vulnerabilities to exploit.

 

We’re 1-fix, we can help you secure your business

At 1-fix, we take a realistic approach to technology – ensuring our client’s systems are best protected.

If you have any concerns, questions or simply want to explore how to better secure your business, please do get in touch with the team for a FREE demonstration, consultation to explore how exposed your business might be and identify actions to take.

Join Our Mailing List

All sign-ups are handled inline with our privacy policy and can unsubscribe at any time.

IT Support Services
Cybersecurity Deep-Dive
IT Cloud Migration Service

Recent Blogs

Image of a keyboard with a padlock on top
By Lee Dugdale-Shutts February 10, 2025
Data loss can occur due to various reasons, including hardware failures, cyberattacks, natural disasters, and human error. To protect your business from these risks, it's crucial to implement a strong data backup and security strategy.
Photo of someone writing notes whilst putting money in a savings jar.
By Craig Atkins February 6, 2025
While technology is essential for a successful business, it can also be a significant expense. Fortunately, there are several strategies you can implement to reduce IT costs without compromising on quality or performance.
Hologram of a cloud in front of an office building
By Craig Atkins February 3, 2025
Businesses are constantly faced with decisions about how to best manage their IT infrastructure. One of the most significant choices is whether to adopt cloud services or stick with on-premises solutions. Both options have their advantages and drawbacks, and the right choice depends on your business's specific needs and goals. Let's explore the key differences between cloud services and on-premises solutions to help you make an informed decision.
Photo of building blocks saying Problem and Solution with some hands either side
By Tom Dugdale-Shutts January 29, 2025
Nowadays, businesses rely heavily on technology to operate efficiently and stay competitive. However, with the increasing dependence on IT systems, businesses also face a myriad of IT issues that can disrupt operations and impact productivity.
Photo of a computer keyboard with a written password on a post it note on top.
By Ben Somner January 27, 2025
One of the most effective tools to protect your business against cyber attacks is a password manager. But what exactly is a password manager, how does it work, and why is it essential for your business?
Photo of someone typing on a laptop with a padlock and the words 'cyber security' on the screen
By Grant Taylor-Davis January 23, 2025
One of the most effective ways to protect your organisation from cyber threats is through Security Awareness Training. But what exactly is Security Awareness Training, how does it work, and why is it essential for your business? Let's explore these questions with a focus on KnowBe4, a leading platform in this field.
Show More
Share by: